![]() I was able to gently press the black plastic piece into its housing and that gave me the clearance to reinsert the white plastic peg. This leads me to believe that something is causing the issue on the internal track/lock mechanisms at the Magenta cartridge stage. UPDATE: I was able to get the drawer to openThe hinge had come out of the mechanism on the lefthand side of the printer and wouldnt disengage the release mechanism for the toner cartridge drawer. ![]() With the magena cartige in place but no yellow cartrige it will close 3/4 of the way. With the yellow cartridge in place It will only close 1/2 of the way. Without them the drawer rolls all the way in. ![]() It's like they are catching on something and not allowing the drawer do roll all the way in. Now I'm having the issue of not being able to slide the drawer all the way back in if I have the Magenta or Yellow toner cartrideges inserted. I was also able to remove the envelpoe that cause the paper jam that set about this whole mess. UPDATE: I was able to get the drawer to open-The hinge had come out of the mechanism on the lefthand side of the printer and wouldn't disengage the release mechanism for the toner cartridge drawer.
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